Friday, January 11, 2008

A Week Full of Upgrades: Warehouse, Office and Staff

You know we're constantly upgrading our website. However, this week, we elected to tackle several in-house improvement projects. Here's the list of things we knocked out that should alleviate some of our recent growing pains.
  • New Pallet Racks/Shelving
    Put up just in time for the arrival of much of our booked baseball inventory

  • New Phone System
    Continue to expect getting a human voice, but the greatest benefit will be keeping us from yelling down to the warehouse from the office and vice-versa.

  • New Computer Network and Server
    Which will allow us to access order information more quickly and from more computers

  • Upgrades to Our Order Management Software
    Many improvements including the ability for us to have your previous order info at our fingertips as you place your new phone order

  • Job Interviews
    We interviewed some great candidates today and hope to have an additional person each in the warehouse and for customer service next week.
Is there any other officials' store working as hard as us?

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